Sony WF-C500 Truly Wireless Headphones are compact and lightweight wireless headphones designed to fit snugly in your ear. Features DSEE technology that provides high-frequency sound with Extra Bass. It flaunts an ergonomic surface design to ensure hour after hour of listening comfort and a more stable fit. The WF-C500 headphones offer stable and reliable wireless connectivity. Easy button operation let you play, stop or skip through tracks and adjust the volume. Sony WF-C500 Truly Wireless Headphones offers IPX4 rated splash and sweat-proof construction to withstand intense conditions. These earbuds provide up to 20 hours of battery life (10 hours headphones and 10 hours with charging case) while 10 minutes of quick charge gives up to an hour of music playback.
- WEIGHT: Approx. 5.4 g x 2
- HEADPHONE TYPE: Closed, dynamic
- DRIVER UNIT: 5.8 mm
- MAGNET: Neodymium
- FREQUENCY RESPONSE: 20Hz-20,000Hz (44.1kHz sampling)
- VOLUME CONTROL: Yes
- WATERPROOF: Yes (IPX4)
- DSEE: Yes
- BATTERY CHARGE TIME: Approx. 2.5hrs
- BATTERY CHARGE METHOD: USB Charge (with case)
- BATTERY LIFE(CONTINUOUS MUSIC PLAYBACK TIME): Max. 10 hrs
- BATTERY LIFE(CONTINUOUS COMMUNICATION TIME): Max. 5.0 hrs
- BLUETOOTH VERSION: Bluetooth Specification Version5.0
- EFFECTIVE RANGE: 10m
- FREQUENCY RANGE: 2.4GHz band (2.4000GHz-2.4835GHz)
- PROFILE: A2DP, AVRCP, HFP, HSP
- SUPPORTED AUDIO FORMAT(S): SBC, AAC
- SUPPORTED CONTENT PROTECTION: SCMS-T
- BATTERY CHARGE TIME: Approx 3hrs
- International Model
- For international stock, shipment will take 5-7 business days to leave our overseas warehouse
- Compact and lightweight wireless headphones
- DSEE technology
- IPX4 rated splash and sweat-proof construction
- 20 hours of battery life (10 hours headphones and 10 hours with charging case)
- 5.8mm driver unit
After placing your order and receiving the confirmation email, your order is usually processed within 1 business day for dispatch. Should there be any issues allocating stocks (this is a fast-moving industry and items can duck in and out quick) we'll recommend any similar colours/variants or an expected ETA for stock replenishment.
To ensure that you receive your new phone as quickly and safely as possible, we use a range of delivery options. Delivery times for all options are detailed below. Note that we currently do not ship to PO Boxes.
COURIER SERVICE DELIVERY - 3-7 business days transit time. Freight is generally handled by Toll Australia. Next day from our Hong Kong dispatch warehouse to New Zealand metro areas. Other more regional areas are usually between 6 to 10 business days depending on remoteness.
Our shipping cost with flat rate at $16.90. At the shopping cart, you can enter your postcode for an exact shipping quote. Please stay tune that we may have free shipping offers from time to time.
VERIFICATION - Please note that handling times begin once an order has been verified. We may contact you after the order has been placed to verify order and account details. Please ensure that we can reach you on the email address supplied and that you respond promptly to any requests.
CONDITION - Unless stated in the product title, all devices are brand new. We do sell a small quantity of refurbished items but these all have a product title that begins with 'Refurbished'. As part of our QC process, retail package seals may have been opened to perform quality, testing and/or unlock functions however unless specified all devices are new and unused.
WARRANTY - All new devices come with our comprehensive 12 month warranty, which is included in the standard purchase price. We'll even replace with a new item if yours cannot be repaired. Refurbished items (marked as such in the product description) come with a 6 month warranty with refurbished replacement items.
PAYMENT METHODS - We accept Credit Card and PayPal for outright purchases. Though we also offer LayBuy for convenient repayments over time handled by LayBuy. Direct bank deposit is available to wholesale orders only, please get in touch with our CS team for further information.
RETURNS - All orders come with 14 days free returns. For more information please read our returns policy. We also offer a new replacement policy for items that cannot be repaired.
SECURITY - Our shopping cart meets the strictest PCI requirements and is audited daily. We do not store any customer payment information and our servers are protected using Digicert's SHA2 High Assurance SSL.
OUR STOCK - Products sold through this store are unlocked, never locked or SIM-free. They offer the best combination of price and quality and can be sourced from international markets via parallel importation. Please check the network bands with your provider to ensure full compatibility. In some instances printed documentation may not be in English, even though the device is compatible with local network bands. Where this occurs and you require user manuals etc please contact us and we will provide a digital copy.
DISCLAIMER - Due to variations in stock and regional sourcing we cannot guarantee that all specifications listed are 100% correct at all times as the same model may be available in several variants. If you have any specific requirements please raise them with our team and they will provide availability on the model you require.
We would like to thank you for taking the time on the phone earlier.
We appreciate the feedback you told us over the phone on the product you received (phone and headphones) that everything is good and you have no complaints, not even how the carrier handles the delivery.
We apologize for the inconvenience if your experience didn't meet your expectations or it doesn't live up to your standards. Please don't hesitate to reach out. We'll listen to your suggestions that can help us enhance and provide better customer service in the future. You can always send us an email or call us directly.